Troubleshooting

The hard disk/partition can not be found with EASEUS Deleted File Recovery . What should I do?

That's probably because the hard disk or partition got damaged. EASEUS Deleted File Recovery only search and recover deleted files. However, EASEUS Data Recovery Wizard can be able to search and recover files which located on the lost or damaged partitions, even if the system got corrupted.

My files can not be found after the “ Building Directory” progress. How can I find my lost files?

If the lost files do not displayed in the file list, please turn to EASEUS Data Recovery Wizard.

Does this program recover compressed or encrypted files?

Yes, it does.

Virus attacked my computer, can I recover files from the infected hard disk?

EASEUS Deleted File Recovery only search and recover deleted files. If your computer attacked by virus or worms, EASEUS Data Recovery Wizard will find out and recover the lost data.

Can I recovery my files form the removable storages?

Yes, of course you can. EASEUS Deleted File Recovery supports almost any type of devices:Hard Disk Drive, Compact Flash, Memory Stick Duo, Memory Stick Pro, Memory Stick Pro Duo, miniSD, MultiMediaCard MMC, SD Card, SmartMedia, xD Picture Card, Digital Cell Phones, PDA, Zip Disk, PCMCIA PC, Floppy Disk, Micro Drive, any compact flash, any memory stick.

But please bear in mind only deleted files can be recovered. If the files can not be found by EASEUS Deleted File Recovery, please turn to EASEUS Data Recovery Wizard.

Does this program work with Windows Vista?

Yes, it does. EASEUS Deleted File Recovery supports Windows 2000/2003/XP/VISTA.

My hard disk was formatted, is it possible to restore the files?

If you want to recover data from the formatted hard disk or partitions, please turn to EASEUS Data Recovery Wizard.

Does this program recover RAW files?

No, EASEUS Deleted File Recovery only search and recover deleted files. If you hard disk displayed as RAW or the file name contain strange character, or the system warning "disk not formatted. do you want to format now?", EASEUS Data Recovery Wizard works with this situation.

Common problems related to deleted files recovery and our solutions

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